Privacy Policy
Last Updated [12/2024]
At Moodle Oasis, accessible from https://www.moodleoasis.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by Moodle Oasis and how we use it.
If you have any questions or require more information about our Privacy Policy, please feel free to contact us.

[1] Information We Collect
We may collect the following types of information from users when they visit our website or use our services:
[1.1] Personal Information: When you sign up for our hosting services, subscribe to our newsletter, or contact us through our website, we may collect personally identifiable information, including but not limited to your; full name, email address, phone number, billing address
[1.2] Business or Institutional Information: If you are representing a business, school, or other institution, we may collect additional information specific to your organization, including; Organization name, Type of organization (e.g., school, company, nonprofit), Registration or incorporation details, Institutional address, Official contact person's name and title, Institutional email and phone number, VAT or tax identification number (if applicable), Preferred domain name or branding for hosted services.
[1.3] Non-Personal Information: This may include your IP address, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks on our website for analytics and website performance.
[1.4] Cookies: We use cookies to enhance the user experience on our website. Cookies are small text files stored on your device that help us analyze web traffic or remember preferences. You can adjust your browser settings to refuse cookies if you prefer.

[2] How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
[2.1] Providing and managing Moodle hosting services.
[2.2] Processing payments and invoicing.
[2.3] Responding to customer service requests and providing support.
[2.4] Personalizing user experience and improving our website’s functionality.
[2.5] Sending newsletters, promotional offers, and updates (if you have opted-in).
[2.6] Ensuring the security of our services and preventing fraud.
[2.7] Complying with legal obligations.

[3] Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When you request to cancel your services, we will retain your data for a reasonable period to comply with legal, financial, or operational requirements.

[4] Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

[5] Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. We may share your data in the following situations:
[5.1] To comply with legal obligations or respond to legal requests (e.g., subpoenas, court orders).
[5.2] To protect the rights, property, or safety of our company, users, or the public.

[6] Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external websites. We encourage you to read the privacy policies of any website you visit.

[7] Your Rights
Depending on your location, you may have certain rights regarding your personal data, including the right to:
[7.1] Request access to the personal information we hold about you.
[7.2] Correct any inaccurate or incomplete information.
[7.3] Request deletion of your personal data (with some exceptions).
[7.4] Object to or restrict the processing of your data.
[7.5] Withdraw consent for marketing communications (you can opt-out at any time).
To exercise any of these rights, please contact us at [email protected].

[8] Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected personal data from a child under 13, please contact us immediately, and we will take steps to remove that information.

[9] Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

[10] Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].